Portfolio and Process Management

The departments in our Portfolio and Process Management unit include: Project Management Office, Business Process Improvement, and Records and Information Management Services.

Business Process Improvement Shared Service

Since 2011, we have provided process improvement leadership & guidance to the University of Illinois community. We coordinate & facilitate process improvement engagements such as Kaizen (quick win) events, process mapping, Business Process Improvements and more, spanning multiple units or functions. We offer support & guidance to unit-led initiatives through tools, templates, & advice. We provide comprehensive training on the concepts, tools, & techniques of process improvement.

Project Management Office

The AITS Project Management Office (PMO) is a management structure that standardizes the project-related governance processes and facilitates the sharing of resources, methodologies, tools, and techniques while providing guidelines for project management in AITS. The project management lifecycle and standards have been developed to assist project managers in the planning and execution of projects as well as to provide a documented, repeatable process to enhance and standardize project execution and performance.

Records and Information Management Services

The purpose of the Records and Information Management Services (RIMS) office is to provide a cohesive approach to the effective management of records and information resources throughout the University of Illinois, across all departments and campuses. This approach requires close coordination with other units as well as individuals with departmental and technical expertise. An effective program will help protect vital University records, reduce legal liability, support the preservation of historic records, promote scholarship and teaching excellence, and improve operational efficiencies. The RIMS office consists of several core staff members, an Advisory Committee, and an ad hoc virtual team of functional and technical experts from across the University that are available for input on issues related to their areas of expertise.

Application Retirement Process (ARP)

At some point, applications are no longer cost effective to maintain, no longer meet the business needs of the users, or introduce too much risk into the enterprise. The Application Retirement Process helps an organization assess their current portfolio of applications with the intent to maximize their effectiveness and minimize their costs. The PPMO provides a customizable framework on how to achieve cost reduction and a maintainable application portfolio. For more information, please see the full ARP services description.