AITS provides resources to assist customers through the access process. Communicate with your department Unit Security Contact to understand your access needs.

The University’s information assets are managed with core infrastructure including servers, operating systems, databases, message brokers, version control software, and monitoring systems.

The AITS Service Desk is the single point of contact for IT services including Banner, HR Front End, Decision Support, OBFS Payroll, iBuy, and issues with enterprise accounts and passwords.

AITS and the CIO’s Office offer training in Business Process Improvement concepts, Project Management, and Enterprise Data Warehouse (EDW) reports and data.

AITS supports the Banner system and related applications for the University of Illinois which includes Student Administration, Financial Aid, Human Resources, Payroll and other Finance modules.

Remote Access and VPN services enable customers to create an encrypted tunnel using a University Administration trusted network to securely utilize and administer services from external locations.

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