University of Illinois System

AITS Strategic Plan

The AITS strategic plan was created through discussions with our customers, a review of higher education and IT trends and forecasts, as well as a review of the University of Illinois System and Universities’ strategic plans. Some of the goals presented represent stretch goals that will be pursued as resources are available and other goals are satisfied. Each goal and initiative has a different priority, and the priority changes throughout the year depending on environmental factors such as funding, urgency, University needs, vendor partnerships and human resource availability.

Overall, the AITS Strategic Plan outlines the information technology strategies and initiatives and is designed to be a three-year IT plan that evolves with collaborative input alongside other strategic plans throughout the University of Illinois System.

Strategic Priorities

Planning is a continual and integral function at AITS. The AITS Strategic Plan outlines the information technology strategies and initiatives of AITS. It is designed to be a three-year IT plan that evolves with collaborative input alongside other strategic plans throughout the University. This plan has been built in collaboration with our customers and IT Governance across the University. The six strategic priorities guide and prioritize our actions to make administrative IT as simple and beneficial as possible for our customers:

Enterprise-class services: Support and enable the University of Illinois System's business processes with reliable, secure, up to date, and accessible enterprise IT services.

Operational efficiencies: Improve the University of Illinois System's operational efficiencies through business process improvement, strategic automation, and integrations.

Workforce: Hire, develop, and retain a talented workforce to support the University of Illinois System's strategic priorities.

User experience: Provide an excellent user experience for our staff, faculty, and students.

Data management, quality, and tools: Provide our clients with the technology and support needed effectively and efficiently use the University of Illinois System's data assets.

Alignment and engagement: Communicate and collaborate with our peers and clients to align our efforts and engage our stakeholders.

Current Strategic Plan

AITS FY23 - FY25 Strategic plan

Progress

AITS has organized Strategic Plan Coordination Teams to drive the implementation of the strategic plan. On an ongoing basis, progress toward achieving the goals and initiatives in the strategic plan is measured. On an annual basis, detailed progress is reported in the AITS Annual Progress Report.

FY19 - FY21 Strategic Plan Wrap Up Report

Past Strategic Plans