The purpose of the visualization below is to present quantitative data in a consolidated format. It allows users the ability to interact with the data that is being visualized by utilizing and setting filters. Once the desired filters are set, users can interact with each individual visualization to see the data values that are represented by the visualization.

The filters and visualizations on this website have been created using Tableau, and every effort has been made to ensure WCAG 2.1 compliance. You may use the tab key to focus on each filter and visualization. Tab order has been structured so that filters will always come before the visualizations they restrict. After you focus on a filter, press Enter to activate it and then use arrow keys to access the filter options. After you focus on a visualization, press Enter to begin interacting with it and note you can listen to your screen reader for descriptions of each component and data point as you navigate. Your screen reader may refer to data points as “marks”. For more information about how to navigate Tableau dashboards with a keyboard and screen reader, please visit Keyboard Accessibility for Tableau on the Web.

Disclaimer: At the start of each month, you may notice that the dashboard appears empty. As ticket activity increases throughout the days, data will begin to populate, and headers will dynamically appear to reflect the new activity.

AITS Service Desk Statistics

Note: This section displays a visual of interactive data. Select the Download Data link below to download a file for an alternative textual representation of the visual data.

 

 

Download Data