Service Desk
servicedeskaits@uillinois.edu
UIC: (312) 996-4806
UIS and Illinois: (217) 333-3102
AITS Security
aazsecu@uillinois.edu
AITS Main Office Contact
50 Gerty Drive
M/C 673
Champaign, IL 61820-7405
(217) 333-3102
Department Head
Michael Hites, Senior Associate Vice President: hites@uillinois.edu (217) 244-0102
Leana Coffey, Administrative Aide: lcoffey@uillinois.edu (217) 244-0102
Administration and Financial Management
Karen Greenwalt, Director, Strategic Budget & Finance: greenwlt@uillinois.edu (217) 265-6375
Susan McLain, Director, Strategic Human Capital Planning: smn@uillinois.edu (217) 333-8635
Cheryl Parrett, Assistant Director: cparret@uillinois.edu (217) 265-9157
Applications Development, Support, and Data
Stephanie Dable, Interim Senior Director, Technical Application Management: dable@uillinois.edu (217) 244-6499
Marla McKinney, Interim Senior Director, Applications Development, Support, and Data: mmckinne@uillinois.edu (217) 333-4058
Youngwook Song, Associate Director, Electronic Research Administration: ywsong@uillinois.edu (217) 244-7116
Computer Operations Engineering
Nyle Bolliger, Assistant Vice President: nbollige@uillinois.edu (217) 333-0546
Rita Bates, ITIL Implementation Coordinator: rjbates@uillinois.edu (217) 333-2222
Sheila Brown, Manager, Security Access Management: srbrown2@uillinois.edu (217) 244-4110
Jason Heimbaugh, Service Continuity Technical Program Coordinator: jrh@uillinois.edu (217) 333-6210
Alice Jones, Assistant Director, Facilities, Storage and Datacenter Service: alijones@uillinois.edu (217) 244-4215
Shawn Lee, Assistant Director, Client Services Center: lee13@uillinois.edu (217) 333-4826
Marty McLain, Assistant Director, Production Engineering: mclain@uillinois.edu (217) 333-6911
Brian Metzger, Assistant Director, Client Services Support: metzgerb@uillinois.edu (217) 244-8556
Todd Nelson, Executive Project Coordinator, UI Portal Services: trnelson@uillinois.edu (217) 333-5450
Brian Schoudel, Associate Director, Application Administration: brians@uillinois.edu (217) 333-5526
Michael Wonderlich, Associate Director, Business Intelligence Architecture: mcwonder@uillinois.edu (217) 265-6513
Decision Support
Dimuthu Tilakaratne, Assistant Vice President, dpt@uillinois.edu (217) 244-8567
Mandy Bodine, Assistant Director, Business Information: abodine@uillinois.edu (217) 265-6537
Rick Getty, Assistant Director, Information Solutions: rgetty@uillinois.edu (217) 333-6534
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Enterprise Systems Assurance
Chris Barton, Director, Information Security and Technology and Performance Optimization: cpbarton@uillinois.edu (217) 300-8888
Deborah Coggins, Assistant Director & Compliance Officer: dcoggins@uillinois.edu (217) 333-7081 or (217) 620-3801
Portfolio, Process Management and CRM Organization
Kelly Block, Assistant Vice President: kjb@uillinois.edu (217) 333-8011
Cynthia Cobb, Assistant Director, Portfolio Management: cyncobb@uillinois.edu (217) 333-3565
Susan Flanagin, Associate Director, Customer Relationship Management: sflanagi@uillinois.edu (217) 333-5447
Contacts for Enterprise Architecture Committee
Chris Barton, ESA: cpbarton@uillinois.edu (217) 244-6322
Nyle Bolliger, COE: nbollige@uillinois.edu (217) 333-0546
Michael Wonderlich, COE: mcwonder@uillinois.edu (217) 265-6513
Contacts for Questions Related to FOIA Requests:
Tom Hardy, Executive Director: hardyt@uillinois.edu (312) 996-3772 or (217) 333-6400
Kirsten Ruby, Associate Director: kruby@uillinois.edu (217) 333-6400
Contacts for Media-Related Requests:
Tom Hardy, Executive Director: hardyt@uillinois.edu (312) 996-3772 or (217) 333-6400
Jan Dennis, Assistant Director: jdennis@uillinois.edu (217) 333-0611
Contacts for this Website:
Susan Flanagin: sflanagi@uillinois.edu (217) 333-5447
Todd Nelson: trnelson@uillinois.edu (217) 333-5450