The KnowledgeBase provides end users the ability to locate information for themselves online. It provides a wide variety of searchable information, including technical documents, directions, policies and procedures.
The following KnowledgeBase topics further describe this service:
- About the University of Illinois KnowledgeBase
Roles and responsibilities
Do you want your own KB for your department?
- Universal guiding principles
- Review guidelines
- Creating new KB documents
- Reviewing KB documents
For additional information, please see the KnowledgeBase Reference Guide.
Hours of Availability
This service is available 24 hours/day x 365 days/year
For additional information on how we work with customers, see Roles and Responsibilities.
Contact the KnowledgeBase Group at firstname.lastname@example.org for any questions, comments or concerns.
How Do We Charge?
If you would like your own URL, there is a $1,000 annual fee. Currently, if you do not want your own URL, there is no charge for this service.