KnowledgeBase (KB)

Service Description

The KnowledgeBase provides end users the ability to locate information for themselves online. It provides a wide variety of searchable information, including technical documents, directions, policies and procedures.

The following KnowledgeBase topics further describe this service:

  • About the University of Illinois KnowledgeBase
  • Roles and responsibilities
  • Do you want your own KB for your department?
  • Collaborative Meetings
  • Universal guiding principles
  • Review guidelines
  • Creating new KB documents
  • Reviewing KB documents

For additional information, please see the KnowledgeBase Reference Guide.

Hours of Availability

This service is available 24 hours/day x 365 days/year

Customer Responsibilities

For additional information on how we work with customers, see Roles and Responsibilities.

Contact the KnowledgeBase Group at for any questions, comments or concerns.

How Do We Charge?

If you would like your own URL, there is a $1,000 annual fee. Currently, if you do not want your own URL, there is no charge for this service.