KnowledgeBase (KB)

Service Description

The KnowledgeBase provides end users the ability to locate information for themselves online. It provides a wide variety of searchable information, including technical documents, directions, policies and procedures.

The following KnowledgeBase topics further describe this service:

  • About the University of Illinois KnowledgeBase
  • Roles and responsibilities
  • Do you want your own KB for your department?
  • Collaborative Meetings
  • Universal guiding principles
  • Review guidelines
  • Creating new KB documents
  • Reviewing KB documents

For additional information, please see the KnowledgeBase Reference Guide.

Hours of Availability

This service is available 24 hours/day x 365 days/year

Customer Responsibilities

For additional information on how we work with customers, see Roles and Responsibilities.

Contact the KnowledgeBase Group at knowlegebase@uillinois.edu for any questions, comments or concerns.

How Do We Charge?

If you would like your own URL, there is a $1,000 annual fee. Currently, if you do not want your own URL, there is no charge for this service.